The Village of Hoffman Estates complies with the Americans with Disabilities Act (ADA). If you require special consideration under ADA with regard to access to an activity, program, or service provided by the Village of Hoffman Estates, please contact the Village's ADA Coordinator:
Dr. Monica Saavedra, Psy.D.
Director of Health and Human Services/ADA Coordinator
1900 Hassell Road
Hoffman Estates, IL 60169
According to the ADA, the Village is required to ensure appropriate access to buildings and facilities within Hoffman Estates, including public facilities and private facilities, such as restaurants, stores, medical offices and hotels. The Village also does not discriminate on the basis of disability in its employment practices and complies with regulations set by the Equal Employment Opportunity Commission in Title I of the ADA.
The Village strives to resolve complaints at the local level. For more detail about complaint resolution, please refer to the ADA Procedure and Complaint Form, here (PDF).
Residents who are deaf, hard of hearing, deaf-blind and speech-disabled can communicate through the Illinois Relay Service by simply dialing 7-1-1 from any telephone in Illinois. The Illinois Relay Service allows TTY users to communicate with anyone, anywhere in the world using the phone. For more information, click here (PDF).
Free amplified phones available
Schaumburg Township Selection Center for ITAC Free Amplified Phone Program
Do you have trouble hearing on the telephone? The Illinois Telecommunications Access Corporation (ITAC) offers free amplified phones to qualified Illinois residents with a certified hearing loss. Schaumburg Township Disability Services is a selection center where you can do a "live" test on each of the four phones and select which one they hear best with. All four amplified phones have varying levels of amplification and adjustments for tone and clarity.
There are no age or income requirements. Residents just need regular landline telephone service, a picture ID, a copy of their phone bill and a doctor or licensed audiologist's signature on the application. Call Schaumburg Township at 847-884-0030 for an application. For more information, visit ITAC's Web site at www.itactty.org, or contact ITAC at 800-841-6167. This is a free program required and governed by Illinois law.
The Illinois Department of Human Services has a list of transcription services available that the Village is able to utilize to provide communications in various formats. If such special accommodations are required, contact Dr. Monica Saavedra, Psy.D. ADA Coordinator.