Attention Credit & Debit Card Users
For many years, the Village of Hoffman Estates has accepted credit and debit cards for payment of all Village services and, as a benefit to those customers, the Village has paid for the processing charges imposed by credit card merchants on those transactions. As the popularity of using this payment method has increased, the total volume and amount of fees paid for by the Village has increased as well.
The Village of Hoffman Estates has decided that, since the use of credit and debit cards provides a convenience to the customers who use them, it is appropriate for those customers to assume the fees associated with this convenience. Beginning December 1, 2017, the processing fees charged by credit and debit card companies will be passed through to the paying customers. These fees are paid directly to the credit and debit card companies and will not be collected by the Village.
For questions about this change or any of the payment options available, please contact the Hoffman Estates Finance Department at (847) 843-4800.
As part of the Village's ongoing commitment to improve services to our residents, we are offering the payment options listed below:
- Other Payments (DO NOT USE THIS OPTION FOR UTILITY OR RENTAL LICENSE PAYMENTS)
If you would like to arrange for automatic utility bill payments from a bank account or credit card, please contact the Finance Department at 847-843-4824.