Contact Canadian National
Canadian National (CN) may be contacted if you have questions or concerns regarding the rail line.
General Contacts - Public Inquiries
Email Public Inquiries
935 de La Gauchetière Street West
The railroad is responsible for maintenance of the crossing on Shoe Factory Road and has been notified of the rough crossing condition. CN has identified this crossing for repairs, however has not yet provided a specific repair schedule. When this information is available, it will be posted here. The Illinois Commerce Commission is also aware of the crossing condition. While the crossing is located in the Village, the Village has no jurisdictional authority over railroad operations. This is covered at the State level by the Illinois Commerce Commission and at the Federal level by the Surface Transportation Board.
Contact the Federal Surface Transportation Board
You may submit comments to the Federal Surface Transportation Board (STB) via mail, electronically, or in person. To submit by mail, please provide comments to Phyllis Johnson-Ball at the following address:
Surface Transportation Board
395 E Street, SW
Washington, DC 20423
To submit comments electronically, please visit the STB website and click E-FILING link at the top.
If you have questions or comments you wish to additionally discuss with the Village about CN projects, you may contact us by email at CanadianNational@hoffmanestates.org. The Village does not have the authority to regulate railroad operations.